Terms of Use

Welcome to WhataStore (“we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of WhataStore, including our website (www.whatastore.in), applications, and related services (collectively referred to as the “Platform”).

By accessing or using our Platform, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using WhataStore.

1. Overview

WhataStore is a communication and customer engagement platform that enables businesses to manage customer interactions, run campaigns, and coordinate multiple agents efficiently through WhatsApp.

Our key features include:

• Agent – Multi-agent support for real-time customer assistance.
• Campaign – Broadcast messaging for marketing and engagement.

By using WhataStore, you acknowledge that you have read and understood these Terms and agree to be bound by them.

2. Eligibility

To use WhataStore, you must:

• Be at least 18 years of age or the legal age of majority in your jurisdiction.
• Have the authority to represent your business or organization.
• Use the Platform for lawful business or professional purposes only.

If you are registering on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

3. Account Registration

To access WhataStore, users must create an account. During registration, you agree to:

• Provide accurate, current, and complete information.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities under your account.

If we believe any information is false, incomplete, or violates these Terms, we reserve the right to suspend or terminate your access.

4. Use of Platform

You agree to use WhataStore only for lawful and authorized purposes. You must not:

• Use the Platform for spam, unsolicited messages, or misleading campaigns.
• Interfere with or disrupt the Platform’s functionality or servers.
• Upload or transmit viruses, malware, or harmful code.
• Reverse engineer, modify, or attempt to access restricted parts of the system.

WhataStore reserves the right to monitor platform activity and restrict access in cases of misuse or violation of applicable laws.

5. Features and Services

6. Payments and Billing

Certain features of WhataStore may require a paid subscription or usage-based billing.

• All fees are non-refundable unless required by law.
• Users are responsible for maintaining valid payment methods.
• WhataStore may suspend services in case of payment failure or non-compliance.
• Taxes, if applicable, will be levied as per Indian regulations.

Detailed pricing and payment terms are available on our website or shared directly during onboarding.

7. Intellectual Property Rights

All content, trademarks, logos, code, and materials available on WhataStore are the exclusive property of WhataStore or its licensors.

You are granted a limited, non-transferable, and revocable license to access and use the Platform for your business needs, in accordance with these Terms.

You must not:

• Copy, reproduce, or redistribute Platform materials.
• Use WhataStore’s trademarks or branding without written consent.
• Develop derivative products based on WhataStore’s software.

8. Data Protection and Privacy

Your privacy is important to us. Our collection, storage, and use of personal data are governed by our Privacy Policy.

By using WhataStore, you consent to the data practices described therein.

9. Third-Party Integrations

WhataStore may integrate with third-party services (e.g., WhatsApp Business API, analytics tools, or cloud providers).

You acknowledge that:

• Third-party services are governed by their respective terms and privacy policies.
• WhataStore is not responsible for the actions, failures, or policies of third-party providers.

10. Limitation of Liability

To the maximum extent permitted by law:

• WhataStore shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use the Platform.
• We do not guarantee uninterrupted or error-free access to the Platform.
• Our total liability, if any, shall not exceed the amount paid by you for the services in the preceding three months.

You acknowledge that you use the Platform at your own discretion and risk.

11. Suspension and Termination

We may suspend or terminate access to WhataStore without prior notice if you:

• Violate these Terms.
• Engage in fraudulent or illegal activities.
• Cause security risks or interfere with the Platform’s stability.

Upon termination, your access will cease immediately, and your data may be deleted as per our retention policy.

12. Modifications to Terms

We reserve the right to modify these Terms at any time to reflect updates in our business, services, or legal requirements.

Changes will be communicated through our website or via email. Continued use of the Platform after such updates constitutes acceptance of the revised Terms.

13. Indemnification

You agree to indemnify and hold harmless WhataStore, its employees, affiliates, and partners from any claims, damages, or expenses arising from your misuse of the Platform or violation of these Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Mangalore, Karnataka, India.

15. Contact Us

For questions or concerns regarding these Terms, please contact:

[email protected]

www.whatastore.in

Exelon Circuits Private Limited